Privacy Policy - Third Wave Systems

We at Third Wave Systems (TWS) respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, share, and safeguard your personal information when you use our website (https://thirdwavesys.com), engage with us at events, or use our products and services (collectively, our “Services”).

If you have questions, please reach out to us at [email protected].

Key Points

Personal Information: We store information you voluntarily provide, such as your name, contact details, date of birth, and information about your organization when you inquire or sign up for our Services. Some data is also collected automatically, like your IP address and device details.
No Sensitive Data: We don’t collect sensitive information (e.g., race, religious beliefs).
Information Sources: We may collect information from public sources or through third-party partners for marketing purposes.
Use of Information: Your information helps us provide, improve, and secure our Services, communicate with you, and comply with legal obligations.
Sharing Information: We may share data with trusted partners for service delivery or legal reasons but never sell your data.
Security: We apply robust security measures to protect your data, though no online system is completely secure.

Please see the full notice below for more details on any section.

1. What Information We Collect

Information You Provide: When you engage with us, we collect details like your name, email, phone number, date of birth, social security number, company name, and job title.
Automatic Information: We collect technical data (IP address, browser type) to ensure smooth service operation and security.
Cookies: We use cookies to improve your experience. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your data to:

Deliver Services you request
Communicate with you effectively
Enhance service functionality and security
Comply with legal requirements

3. Legal Bases for Data Processing

We only process data where there’s a lawful basis, such as with your consent, to fulfill our contract with you, or to meet legal obligations.

4. When We Share Your Information

We may share information with:

Service Providers for data analytics, storage, payment processing, customer, website hosting service, sales and marketing support.
Finance & Accounting Tools
Legal Authorities if required by law.
Business Partners for joint offerings.

We do not sell your personal information.

5. Cookies and Tracking Technologies

We use cookies to personalize your experience and analyze usage. You can disable cookies in your browser, though this may impact service functionality.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

6. Data Retention

Your data is retained as long as needed to fulfill the purposes outlined in this notice unless otherwise required by law (such as tax, accounting, or other legal requirements).

7. Data Security

We aim to protect your personal information through a system of organizational and technical security measures. You should only access the Services within a secure environment. Contact us if you suspect any data breach.

8. Children’s Privacy

Our Services are not intended for children under 18, and we don’t knowingly collect information from them. If you’re a parent and discover your child has provided us with personal information, please contact us.

9. Your Privacy Rights

Depending on your location, you may have rights to:

Access your data
Correct inaccuracies
Request data deletion
Withdraw consent to processing

To exercise these rights, contact us at https://thirdwavesys.com/privacy-policy/request.

10. Do-Not-Track Features

Our website doesn’t respond to DNT signals, as no standard exists yet.

11. US-Specific Rights

Residents of certain US states may have additional privacy rights. Please review our full Privacy Notice for details specific to your location.

12. Legal Bases – EU and UK-Specific Rights

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

13. Updates to This Notice

We may periodically update this Privacy Notice. Any changes will be posted here with the updated date.

14. Contact Information

Questions? Reach out to us at [email protected] or mail: Third Wave Systems
Data Protection Officer
6475 City West Parkway
Minneapolis, MN 55344, United States

15. Review, Update, or Delete Your Information

To access, modify, or delete your information, please visit: https://thirdwavesys.com/privacy-policy/request/